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Our Commitment to you is that we will provide you with superior email services that you will forget about our existence. We acknowledge that your decision to outsource the most critical communications of your business with us need to be backed by industrial strength solution that have the ability to provide 100% availability at all the time. Email is still changing and challenging technologies that continue to enhance your ability to conduct your business better and faster throughout various devices and time. We are committed to continue to research and enhance our services for your benefit.
We are committed to Zero Fault Services (TM) using ISO 9000 methodology to control the quality of our services. Please see our SLA for more detail.
We specifically committed to:
100% Network Availability
We are committed to provide you with 100% availability to our network,
your business as well as our depends on it. We know that without this
critical component your revenue and our will be in jeopardy. In order to
be able to to commit to such a high standard we partner with the best of
breads with a real track records in keeping their level of service.
SAS 70 Type II Certified Data Center
Redundancies and automatic self healing recovery in every
component of the Data Center (Conditioning power, UPS, N+2
Cooling,HVAC Systems)
Redundant and Scalable network with premium tier-1 providers such
as AT&T, Level 3, Qwest, Sprint and UUNET and peering with over 20
providers connecting via different physical fiber connection to
ensure maximum connection speed with minimum latency.
Highest level of Network Security using intelligence multilayer
access control to protect the impact of DoS attack on quality of
the network connections to our systems.
24x7x365 on-site facility and network monitoring
100% Mail Delivery
Our essence is our ability to deliver your mail to you and from you 100%
of the time with no exception. We are committed
- To deliver your mail to your mail box as intended
- To send any mail that you sent to its destination
- To block any virus destined to enter your mail box
Zero Mail Delay
We acknowledge that getting your mail on time is critical to your
business. We are committed to provide the resources and technology to
enable your mail to be delivered to your mailbox as soon as it gets into
our system despite all the obstacles and interference.
Human Accessible Customer Service
We work very hard to minimize your need to contact us. However, sometimes you may encounter issues with your mail that might and might not relate to our service and you need that expert person to help you. We are committed to provide you with outstanding, courteous and knowledgeable engineers to assist you in resolving any issues you might have. We will be available to you via the phone or via email, whichever method makes you comfortable. We are here to help.
Keeping your privacy
Business email communication contains proprietary and confidential information which impacts your livelihood. Your trust in us will not be broken. We put our systems in data centers that have multiple levels of physical and system security in place to prevent unauthorized personnel to access our systems. Access to your data is strictly prohibited and disabled. Very few selected engineers have access to your data and only at your explicit permission. Any access to your data is for the sole purpose of helping resolve any issue you might have.
We are committed to secure your privacy!
Advanced Technology, Simple to use
We know that the email services of tomorrow will not be as they are today. Our goal is to eliminate the spam and continue to provide 100% virus protection. We know that continuous innovation is needed to design state-of-the-art devices in order to integrate this new technology into our email platform. We are committed to continue our research and innovation to introduce new functionality to make your email usage as simple and as easy as possible everywhere you are, including your future trip to mars!
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Email Hosting
