Simplicato has consistently exceeded our demanding requirements. Like many businesses, email has emerged as a business critical capability and we have been continually surprised at the world-class speed in responding to our questions and seemingly difficult technical situations. Every time we bring up something, it seems like the Simplicato Team has either thought of a solution or is has already developed new capabilities.

Ram Tanamy’s deep market and technical insights give us confidence that Simplicato will continue to meet our needs as we grow and as the market evolves over the next several years. We share and support Simplicato's commitment to reliable and safe email infrastructure and look forward to a long and successful partnership.

Kevin Schofield
Marisan Group

As a company that depends heavily on email for day-to-day operations, we were relieved when we found an email provider—Simplicato—whose service we could take for granted. While Simplicato’s Service itself has never caused us any problems, they have always been highly responsive when we have had problems that were of our own doing.

In a time when "customer orientation" has become a cliché, Simplicato actually practices it. A live person answers the phone and they help immediately (no voice mail mazes or “elevating calls” to someone who will call back when they get around to it).

We have saved both time and money because of their user-friendly features that have never failed us. If only all of our business partners operated like Simplicato…

Rob Foley
President and CEO
Same Day Transcriptions, Inc.

I would like to express my deep satisfaction with the excellent email service we are receiving from SIMPLICATO.COM

We have been happy IMAP Users for the last year and we have not had any problems. We write custom software and have retail customers from Florida to Alaska and anywhere from between. Email is a function-critical ingredient of our business, since we provide all our support via email.

When we decided to look for a new email provider (our old one was not giving us enough storage space), we carefully evaluated providers and decided on SIMPLICATO.COM: the economics made sense. It could not have been a better choice, what with IMAP conveniently available from anywhere and knowledgeable and reliable support on-line 7 days. And with their easy WEB interface, the folks at SIMPLICATO have turned Administration into the proverbial piece of cake!

Often, when I have a question and I am very busy, I would send my question to SUPPORT@SIMPLICATO.COM rather than reading through the on-line guide. And sure enough, the ever-present and watchful support personnel will reply promptly and comprehensively.

I am really glad we chose SIMPLICATO for our email and domain hosting services.

Elena Drazev, Ph.D.
Principal
VEZARD TECHNOLOGY ADVISORS, LTD LLC

While most email hosting companies will be there to help in a crisis, few will be there everyday to avoid the crisis. I can’t speak highly enough about the folks at Simplicato who are always there and know their stuff cold. They are not guessing at a solution to a problem, they know the solution.

But to me one of the most important considerations is being able to get through to the in the 1st place. There is no long tech support phone queue, there is no waiting on hold, there is no voicemail. Question and problems are handled right on the spot—right now! If their phone rings more than 2 or 3 times I’m surprised.

As far reliability, all I can say is PERFECT. In the past 18 months (the time we’ve been doing business together) we have not experienced a moment of down time—100% reliability.

I couldn’t be happier and can’t recommend Simplicato enough.

Martin Weinstein
President
Alert Networks, LLC

Easily the best paid online service in terms of reliability, dependability, and high quality e-mail service. I highly recommend Simplicato as your company’s email provider.

Sal Peralta
Omnilife USA

Technology Advocates and our clients have relied upon the expertise of Simplicato for the past few years to maintain our email services. Prior to our relationship with Simplicato we managed these systems in house and spent more than several times the monthly cost that we now enjoy. Their staff has always resolved our problems quickly and we have never felt like we were "bugging" them; rather they pointed out on more than one occasion that they were there to help. Most of the time the problems were on the users computer and didn't even have to do with their servers, however they still managed to resolve the issue and satisfy our needs. Thank for your hard work.

Dan Johnson
Technology Advocates
President