| Personal and Customized Technical Support |
Included |
| Free phone and email support. |
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| 30 Day 100% Money Back Guarantee. |
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| Flexible terms including monthly and yearly subscriptions. |
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| 100% Uptime Guarantee. |
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| Synergy Webmail Features |
Included |
| Ajax, Mobile and standard webmail interfaces. |
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| Share and synchronize address books. |
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| Share and synchronize tasks. |
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| Share and synchronize notes. |
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| Share and synchronize calendars. |
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| Create groups and set member permissions. |
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| Import address books using csv files. |
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| Branded webmail url and login interface. |
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| One click Spam filtering retraining system. |
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| Save user login information / preferences. |
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| Secured access to Webmail. |
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| Fully customizable with multiple language support. |
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| Create auto responder message / auto reply / vacation notification. |
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| Email account password modifications. |
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| Email Backup Solutions |
Included |
| Email archiving and compliance. |
Optional |
| IMAP email backups. |
Free 14 Day Retention* |
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| Email Account Features |
Included |
| Support for POP3, IMAP4, SMTP. |
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| Support for Clients like Outlook, Webmail, and Thunderbird. |
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| Mail Forwarding. |
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| Domain forwarding. |
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| Auto responder / Vacation Notice / Out of Office notifications. |
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| Mobile devices: iPhone, Blackberry, Smart Phones, Google G1... |
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| Virus and spam protection. |
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| Auto BCC for incoming and outgoing messages. |
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| Secured access using SSL or TLS. |
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| Group address / aliases for forwarding to multiple recipients. |
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| DNS management for setting up MX and CNAME records available. |
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| Catch-all email for all un-routed emails. |
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| Administrator control of features available to end users. |
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| Server side search folders. |
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| Optimized for speed and reliability. |
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| Large and flexible email storage allocation. |
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| SMTP Authentication and roaming access. |
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| Large file attachments of up to 100 MB. |
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| Spam and Virus Filtering and Protection |
Included |
| Advanced anti virus detection and removal system. |
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| Daily updates to ensure protection against new threats. |
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| Cutting edge adaptable spam filtering with 1-click retraining. |
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| Flexible options for handling spam emails. |
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| Datacenter, Technology and Infrastructure |
Included |
| Multiple Redundant Backup Systems. |
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| Frequent and multiple backup systems. |
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| SAS 70 Type II certified. |
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| HIPAA compliant. |
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| VESDA smoke detection systems, above and below floor. |
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| Category 5e cabling throughout the facility. |
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| Advanced multi-zone, double pre-action, dry pipe-fire system. |
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| Fully redundant building and security systems. |
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| 24/7 on-site facility and network monitoring. |
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| 24/7 security staff, strictly enforced security procedures. |
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| Facility fed by redundant 2500kva transformers. |
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| Two Caterpillar generators rated at two megawatts. |
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| Mobile Device Support |
Included |
| Full POP3, IMAP and Webmail support for mobile devices. |
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| Synchronization of Calendars, Address Books, Notes, Tasks. |
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| *IMAP Backup |
Included |
| Cloud computing using Amazon S3 for offsite backups. |
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| FREE 14 day retention of backups.* |
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| Automatically backs up IMAP and POP3 email accounts. |
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| Allows users and administrators to initiate a restore at any time. |
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| Accessible from any location with an Internet connection. |
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Email Archiving
